Refund Policy
We stand behind our AI music generator with a fair and transparent refund policy.
7-Day Service Evaluation Period
We provide a 7-day evaluation window for all new subscriptions. During this period, you can test our AI music generation capabilities and request a full refund if our service doesn't meet your creative needs. We're committed to ensuring you're completely satisfied with MuzicGenerator's performance.
Refund Eligibility
Eligible for Refund
- • Subscription within 7-day evaluation period
- • Maximum of 5 music compositions created
- • Feedback submitted to our support team
- • Technical issues preventing proper service access
Not Eligible for Refund
- • Requests after 7-day evaluation period
- • More than 5 compositions generated
- • Violation of service terms
- • Missing required feedback submission
How to Request a Refund
Submit Evaluation Request
Contact support@muzicgenerator.com within your 7-day evaluation period with detailed feedback about your experience.
Include Required Details
Provide your account information, number of compositions created, and specific feedback about why the service didn't meet your requirements.
Review & Processing
Our support team evaluates all requests within 3 business days. Approved refunds are processed through your original payment method within 5-7 business days.
Important Information
Evaluation Period Requirements
To qualify for a refund during the 7-day evaluation period, you must have created no more than 5 music compositions and provide constructive feedback to help us improve our service.
Alternative Solutions
Before processing refunds, we may offer service credits, extended evaluation periods for technical issues, or premium support to address specific concerns and improve your experience.
Content Archival
Upon service discontinuation and refund approval, all content created during the evaluation period will be archived. Your account will revert to free tier access with standard limitations.
Questions About Our Refund Policy?
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact our support team.